Policies & Information

Booking & Appointment Policy

A non-refundable deposit is required at the time of booking to confirm your appointment. This deposit will go toward the total cost of the service.

• Clients must submit photo before being able to book an appointment to see if they are eligible
• 50% non-refundable deposit of the total service cost is required at the time of booking
• The deposit is transferable to reschedule your appointment if there is a minimum of 72 hours' notice
• The deposit is not transferable to another person or service
• If you choose to cancel your appointment at any time, the deposit is forfeited

Cancellation & Rescheduling Policy

We understand that schedules can change. To ensure we can accommodate all our clients effectively, please follow our cancellation guidelines.

Late Arrival & No Show Policy

If you are running late or unable to attend your appointment due to unforeseen circumstances, please contact us immediately via text at (786) 909-5348.

• Clients who arrive 15 minutes or more late (even with prior notice) risk losing their deposit and having their appointment canceled
• No Show: If you fail to show up without prior notice, you will be considered a No Show
• No Show clients will be required to pay 100% of the booked service before rebooking

Service Information & Expectations

Our permanent makeup services are designed to enhance your natural beauty. Individual results vary due to factors like skin type, aftercare, and lifestyle.

• Although we use premium products and offer high-quality services, there is no guarantee for permanent makeup results
• Some clients may require additional touch-ups (charged according to the service pricing) to achieve desired results
• Healed results can differ for each client, and additional makeup (such as pencil or powder) may still be needed as healing progresses

Existing Work Policy

If you have previous cosmetic tattoo work from another artist, special consultation is required.

• Please send photos to reemnabilpmu@gmail.com for consultation before booking an appointment
• If you do not have a consultation beforehand, there is a risk that your deposit will be forfeited if we choose not to work over the existing tattoo

Health & Safety Requirements

Your safety is our top priority. Permanent makeup services are not recommended for clients with certain health conditions.

• Pregnancy or Nursing
• Under 18 years of age (no exceptions)
• Diabetes (color retention may be affected)
• Glaucoma
• Skin diseases like shingles, psoriasis, or eczema in the treatment area
• Viral infections or autoimmune diseases
• History of keloid/hypertrophic scarring
• HIV/Hepatitis
• Skin cancer
• Hemophilia
• Botox/fillers within the past 3 weeks
• Organ transplant
• Epilepsy
• Use of Accutane in the past year
• Allergy to epinephrine, Dermacaine, benzyl alcohol, lidocaine, or tetracaine
• Sick with COVID-19 or any cold/flu-like virus
• Currently on antibiotics (must be off for at least 30 days before appointment)
• Undergoing Chemotherapy (doctor's note required)

Extra Guests Policy

To ensure the best experience for all clients, please arrive unaccompanied.

• Due to the detailed nature of our work, extra guests, including children and pets, are not allowed in the treatment room
• No exceptions to this policy

Payment & Pricing Policy

We accept multiple payment methods for your convenience. No refunds are given under any circumstances.

• No refunds under any circumstances.
• We accept payments via Cash (exact change required), Zelle, and Cash App
• 50% non-refundable deposit of the total service cost is required at the time of booking
• Please submit rescheduling requests via text to (786) 909-5348 or email at reemnabilpmu@gmail.com